CivicService Pulse

How to read the transit pulse.

Start with a civic question, understand what the information represents, and read the limits before drawing a conclusion.

01

Start here

Choose the question you want the evidence to answer.

No single score explains Toronto transit. Each public story uses a different combination of service, network, journey, and community evidence.

02

How to read each label

Each label explains what the information represents and how it should be used.

Observed

Reported directly by a public source.

Direct evidence, but it may still be incomplete.

Estimated

Calculated from stated assumptions.

Useful when the method and uncertainty are visible.

Context

Describes the surrounding network, place, or population.

Helps explain a pattern; it does not prove its cause.

Experimental

Being tested in the private Transit Lab.

Not presented as a public finding.
03

Read both sides

What each result can and cannot show.

Observed

Surface movement

Can show Recent bus and streetcar positions reported by the public feed.

Cannot show How many people are aboard or whether every scheduled trip operated.

Estimated

Subway progress

Can show Movement inferred from station-level trip updates.

Cannot show Exact train coordinates or passenger conditions.

Context

Scheduled access

Can show Planned service opportunities near grouped areas.

Cannot show Whether a particular resident made or completed a trip.

Context

Communities and places

Can show Aggregated population and named places around transit.

Cannot show Personal addresses, household travel, or individual need.

04

Read the limits

No single result can describe the whole system.

No passenger counts

A visible vehicle does not reveal how many people are aboard.

No individual journeys

No personal movement, fare, address, or rider history is collected.

No complete service verdict

One feed cannot establish punctuality, crowding, reliability, or accessibility by itself.

No official judgement

Screening results are independent interpretations, not TTC standards or decisions.

Use this civic product to notice patterns, ask better questions, and identify where closer review may help. Use official TTC channels for trip planning and service decisions.

Explore the evidence

See how each result is prepared.

The supporting guides explain the approach behind each result, where the information comes from, and what happens before it appears in the civic product.